1. Information We Collect

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Depending on how you use StoreMG, we may collect the following categories of information:

 

Information You Provide

• Name

• Email address

• Telephone number

• Billing and shipping addresses

• Account login information

• Order and purchase details

• Product preferences

• Messages sent to customer support

• Newsletter and marketing preferences

• Information provided through forms, reviews, or other website features

 

Payment Information

 

Payments may be processed through third-party payment providers, including Stripe and PayPal.

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StoreMG generally does not directly receive or store your complete payment card or account details. Each payment provider processes your payment information according to its own privacy policy and security practices.

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Information Collected Automatically

 

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser and device type

• Operating system

• General location information

• Referring website

• Pages viewed

• Links and buttons selected

• Date, time, and duration of visits

• Shopping cart and checkout activity

• Cookie and similar technology identifiers

 

2. How We Use Your Information

 

We may use personal information to:

• Process, fulfill, and deliver orders

• Confirm payments and transactions

• Send order confirmations, shipping updates, and service messages

• Create and manage customer accounts

• Provide customer service

• Respond to questions, requests, or complaints

• Process returns and refunds

• Prevent fraud, unauthorized transactions, and misuse

• Maintain and improve our website, products, and customer experience

• Analyze website performance and customer interactions

• Personalize content and product recommendations

• Send promotional emails when permitted

• Comply with legal, tax, accounting, and regulatory obligations

• Enforce our policies and protect the rights, safety, and property of StoreMG, our customers, and others

 

3. How We Disclose Information

 

We may disclose personal information to third parties that help us operate our business, including:

• Wix, which hosts and supports our website

• Stripe, which processes payments

• Shipping carriers and fulfillment providers

• Product suppliers

• Email and customer communication providers

• Analytics and website performance providers

• Fraud prevention and security providers

• Professional advisers, such as accountants, legal advisers, or insurers

• Government agencies or authorities when required by law

 

These providers may receive only the information reasonably necessary to perform their services and may process information according to their own privacy policies.

 

We may also disclose information:

• To comply with applicable laws, court orders, or legal processes

• To investigate suspected fraud or security incidents

• To protect our legal rights or the safety of customers and others

• In connection with a merger, financing, acquisition, sale, or transfer of all or part of our business

 

4. Cookies and Similar Technologies

 

StoreMG and its service providers may use cookies and similar technologies to operate the website, remember preferences, understand website activity, maintain shopping carts, improve performance, prevent fraud, and support analytics or advertising.

 

Cookies may include:

• Essential cookies: Required for security, checkout, account access, and basic website operation.

• Functional cookies: Remember customer settings and preferences.

• Analytics cookies: Help us understand how visitors use the website.

• Advertising cookies: May be used to measure campaigns or provide more relevant advertising, when enabled.

 

You can control cookies through the cookie settings shown on our website or through your browser settings. Disabling certain cookies may prevent some website features from working correctly.

 

5. Email Marketing

 

If you subscribe to StoreMG emails, we may send you news, product updates, special offers, and promotions.

 

You may unsubscribe at any time by selecting the unsubscribe link included in a marketing email or by contacting support@storemg.com.

 

Unsubscribing from promotional emails will not prevent us from sending necessary messages concerning orders, payments, shipping, security, or customer service.

 

6. Third-Party Services

 

Our website may contain integrations or links to third-party websites and services. Their privacy practices are governed by their own policies, not this Privacy Policy.

 

Relevant third-party policies include:

• Wix Privacy Policy: https://www.wix.com/about/privacy

• Stripe Privacy Policy: https://stripe.com/privacy

• PayPal Privacy Statement: https://www.paypal.com/us/legalhub/paypal/privacy-full

 

We encourage you to review these policies before using the corresponding services.

 

7. Data Retention

 

We retain personal information for as long as reasonably necessary to:

• Fulfill the purposes described in this Privacy Policy

• Complete transactions and provide customer support

• Maintain business and financial records

• Meet legal, tax, accounting, and regulatory obligations

• Prevent fraud and resolve disputes

• Enforce our agreements and policies

 

Retention periods may vary according to the type of information and applicable legal requirements. When information is no longer required, we may delete, anonymize, or securely dispose of it.

 

8. Data Security

 

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

 

Our website is hosted through Wix, and payments may be processed through Stripe or PayPal, each of which maintains its own security measures.

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However, no online transmission or electronic storage system can be guaranteed to be completely secure. Customers should protect their account credentials and contact us if they suspect unauthorized access.

 

9. Your Privacy Rights

 

Depending on where you live and applicable law, you may have the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request information about how your data is used or disclosed

• Withdraw consent where processing is based on consent

• Opt out of marketing communications

• Object to or restrict certain uses of personal information

• Request a portable copy of certain information

• Appeal a decision concerning a privacy request, where applicable

• Opt out of certain targeted advertising, sale, or sharing activities, where applicable

• Receive equal service without unlawful discrimination for exercising privacy rights

 

These rights may be subject to legal exceptions and verification requirements.

 

To submit a privacy request, email support@storemg.com with the subject line “Privacy Request.” Please describe your request and provide sufficient information for us to verify your identity.

 

We will use information provided in connection with a privacy request only to verify and respond to that request. Where permitted by law, an authorized agent may submit a request on your behalf, subject to appropriate verification.

 

StoreMG does not sell personal information in exchange for money. Some uses of advertising or analytics technologies may be considered “sharing,” “targeted advertising,” or a “sale” under certain state privacy laws, depending on the technologies enabled on the website.

 

10. Children’s Privacy

 

StoreMG is not intended for children under 13 years of age, and we do not knowingly collect personal information directly from children under 13.

 

If you believe a child has provided personal information to us, contact support@storemg.com so we can investigate and take appropriate action.

 

11. International Data Transfers

 

StoreMG and its service providers may process or store information in countries other than the country where you live.

 

Privacy and data protection laws in those countries may differ from local laws. Where required, we and our service providers use appropriate measures for international data transfers.

 

12. Changes to This Privacy Policy

 

We may update this Privacy Policy to reflect changes to our services, technology, legal requirements, or privacy practices.

 

When this policy is updated, we will change the “Last updated” date at the top of the page. Material changes may also be communicated through the website or by other appropriate means.

 

We encourage you to review this page periodically.

 

13. Contact Us

 

For questions, concerns, or privacy requests, contact:

StoreMG

 

Website: www.storemg.com

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Email: support@storemg.com

We usually respond within 1–2 business days.